FaceConnect

ONCALL’s FaceConnect is a Video Remote Interpreting (VRI) platform which easily, quickly and securely connects clients and interpreters globally, for an on-demand (immediate delivery) or pre booked (delivered on a date and time in the future) interpreting service. Sections for CLIENTS and INTERPRETERS outlining specific details for effortless use of ONCALL FaceConnect appear below.

FOR CLIENTS:

With FaceConnect you can conveniently find an interpreter through ONCALL, a trusted and experienced language services provider:
· FaceConnect provides you with access to thousands of qualified and professional interpreting specialists worldwide in over 200 languages via a high-quality video solution.
· FaceConnect is innovative and flexible in its ability to meet your specific needs for both on demand and pre booked interpreting services.
· FaceConnect is integrated with ONCALL’s own NextGen global booking system to enable efficient access to video interpreting services and consistent reporting and invoicing.
· FaceConnect helps facilitate better understanding through video’s ability to encompass spoken and visual communication: providing a fuller and richer remote interpreting experience.

Important features of FaceConnect:

FaceConnect is a user-friendly platform, with a high-definition and crisp-sound video interpreting experience, providing:
· Secure and confidential access to the service: within the FaceConnect platform everything is encrypted for confidentiality and privacy concerns, meeting recommended industry standards.
· Online feedback facility which aligns and populates the Feedback Mechanism of ONCALL’s booking system NextGen, ensuring the timely capture and recording of detail.
· Chat functionality which can be used by all participants whilst in Conference. This feature enables all participants to have text alongside their live Video Stream (depicting the role/identifier of the party).
· The ability to share images and documents on their screen, which can help assist with sight translations, etc.
· The ability to access technical assistance from a Customer Service Officer in the video conference at any given time. The Customer Service Officer will join the conference upon pressing a button on the FaceConnect screen.
· The ability to add extra parties to the FaceConnect session, up to a maximum of 8 parties.
· Round the clock Customer Support available: 24 hours a day, 7 days a week, 365 days a year.

FOR INTERPRETERS:

ONCALL is constantly seeking to expand its roster of qualified interpreters globally. To register with ONCALL visit https://oncallinterpreters.com.au/contact-us/ to locate and contact your local office.

As a global language service provider, ONCALL is pleased to offer interpreters internal professional development modules, support in the revalidation/certification process and exposure to both national and international clients. Now with FaceConnect you will have an additional avenue to provide your professional services in the global marketplace, increase your access to global assignments, and plan your schedule with more flexibility.

FaceConnect is an innovative, additional and alternate medium to book interpreting work. FaceConnect’s design and functionality will help you save travel time and expenses. You will be able to get more done in a day, increase revenue and easily book work with a wide range of global clients.

If you have already been engaged by ONCALL as an interpreter, ensure you have been designated to accept FaceConnect assignments on the NextGen portal. Once approved for FaceConnect video interpreting jobs, you will be able to review and accept bookings directly here through this app, making it a quick and easy process.

ONCALL FaceConnect is a game-changer in global video interpreting solutions for clients and interpreters. Never miss another business deal or an opportunity to service your clients.

For more information and contact details, visit: http://oncallinterpreters.com